One month of proactive social media monitoring coupled with social listening and sentiment analysis, to identify and diffuse public threats. Mitigate negativity and controversy concerning your business for improved reputation and customer satisfaction. Spot an issue on social media well before it turns into a crisis and monitor your brand’s health. Save your reputation.
- Monitoring topic, brand, product or service mentions.
- Timeline with analyzed period and identification of peaks mentions.
- Analysis of sentiment and key messaging.
- Main topics and top publications that drive more conversations and generate more interactions.
- Key insights and recommended actions.