Getting to the bottom of what makes your customers share online.
Identifying conversation drivers
Derive value from your research
Understanding what motivates your customers to take action is critical to increasing conversation, but there’s much more value to be derived from this research than click throughs alone. By better understanding what drives your customers to share their opinions and write reviews for their peers, you’ll have a much deeper understanding of real time consumer sentiment and be much better placed to meet their expectations.
How we use it
Cut through the noise
GBSN Research doesn’t just work to identify the most relevant and valuable real time conversations taking place across social media channels and online communities. We go further and assign meaning and context to those conversations. We cut through the noise to provide you with the most relevant insights and trends for your industry, offering a truly comprehensive understanding of consumer conversation.
Identify shifts in interest such as pinpointing the emergence of a new competitor.
Detect correlated online interests including spotting topics that are often mentioned together.
Identify significant spikes in conversation volumes for proactive management.
Best Time to Post
Understand the best day to publish to predict and disrupt competitor strategies.
For more information about working with GBSN to identify what drives your customers to speak out online, talk to our team today!
We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information to any third party.