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Survey development and result analysis services

Make sense of quantitative & qualitative data and gain insights from customers, employees, and the market through survey results.

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Improve visibility over your organizations’ efforts 

Uncover hidden insights that can drive business initiatives through market research surveys.


Customer Satisfaction

Get to the bottom of customer sentiment and opinion about your brand, product or service. Track constantly changing audience needs, common complaints, identify positive patterns and analyze remarks.


Market Research

Understand customer perception towards a new product, monitor competitors and your position within the industry. Find out which features or categories are playing a key role in the decision-making process.


User Experience

Improve the results of your online sales through customer feedback. Adjust Delivery Policies, Payment Methods or Customer Service according to customer insights.


Brand Awareness

Monitor brand perception to attract the right audience. Analyze customers´ and general public opinion to make sure you are not missing growth opportunities.


Lead Generation

Enrich CRM data with more information about your contacts’ preferences and profile to enhance personalized marketing campaigns. Create prospects and ideal customer models to engage highly interested prospects.


Employee Satisfaction

Follow up on staff and management efforts to increase job satisfaction. Listen to your teams’ suggestions and improve the work environment, team morale, policies, procedures, products and services.

Simple and affordable solutions for your organization


Survey Results Analysis
  • Verbatim Analysis
  • Graphical summary
  • Statistical Analysis
  • Key insights
  • Net Promoter Score (NPS)



Survey Execution and Analysis
  • Questionnaire Design
  • Survey Publishing and Distribution
  • Data Management
  • Graphical Summary
  • Report Writing
  • Advanced Statistical Analysis

Want more details?

Speak to our Customer Success Manager and find what is currently driving demand in your sector.

All your questions about GBSN answered in our FAQs.

We work to ensure every professional has access to accurate and valuable research services. We are committed to help you achieve your goals and get the information you need to make critical business decisions. Working with us, you are sure to have a team that will adapt, respond and commit to meeting your expectations in each and every project.

We have a unique combination of cultural, business and technical experience: we possess strong technical knowledge and experience using the most used tools in the market, have experience working with local analysts to provide global coverage and in-depth market analysis; comprehensive cultural and business understanding of the European, American and Asian markets.

We have worked with every type of business. From corporate to SME, some of our most notable customers include Moravia (Translation agency), Synthesio/Ipsos (Saas provider), Saatchy & Saatchy (Advertising agency) and Butler Luxury (Luxury goods brand).

We’re typically ready to start working within 1 business day.

We need to work with you to gather project requirements. After validating the requirements, business goals and deliverables we will agree on a delivery date. During the work we’ll share all relevant updates.

We accept Paypal, credit cards and bank transfers.

Customer Testimonials

Don’t just take our words for it. Here’s what our community has to say about us.

“Very professional and responsive. I have worked inside very large U.S. corporations and I found the analysis report to be detailed and showed a high level of expertise in this type of work. I would definitely use them again.”

Kristine Shine

“The quote was very reasonable, finished the project very quickly and was very easy to communicate with. It was worth every penny. 10/10 will be using the services again. Thank you!”

Sabrina Delio
GBSN Research Contact us

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