Data Services for Business

Consumer Insights

Knowing and understanding what your customers say about you.

GBSN Research offers a comprehensive selection of listening services, fueled with cutting edge tools. We tune in, observe and monitor brand mentions from a wide variety of online sources and digital media, providing our clients with greater awareness and consciousness of recognition amongst target audiences.

Customer Analytics

Social Media Listening

Customer Analytics

In order to really speak to your most valuable leads, it’s essential to understand what they’re looking for, both today and for tomorrow. That’s where customer analytics comes in. At GBSN Research, we analyse large data pools — everything from previous buying behaviours to social sentiment — to identify beneficial patterns and trends.

Social Media Listening

GBSN Research will analyse and fully interpret the customer voice, offering actionable insight and real-time updates so that you can maintain an agile approach to communications and initiate remedial action when necessary. Our comprehensive social media listening service collates cross-channel data gathered from social networks, blogs, news sites, and forums to build a thorough overview of business and industry sentiment.